Elite status: none
Aircraft type:
A320
PXM-MEX
August 6, 2021
Distance: 278 miles
Seat: 3A (VIP)
Padding:
Padding was thin but ok for a short flight.
Recline:
Seats in VIP section do recline a couple of inches. I was unable to photograph the measurement successfully.
Pitch:
I had 3 inches from my knee to the seat in front of me. There were 18 inches between arm rests. Total living space was 27 inches from seat back to seat ahead of me.
Schedule:
Depart: 2:30PM
Arrive: 3:45PM
Scheduled: 1h 15m
Push back: 2:57PM (27m late)
Touch down: 3:57PM (12m late)
Arrived at gate 5m later
Actual duration: 1h 5m
Cost:
Paid with: cash
Prices at time of booking:
Miles: n/a
Cash: $78.39 USD
Payment method reasoning: I don’t chase airline status. This was was the lowest cost option that met my schedule needs.
I paid for VIP service to compare the the regular service on my previous flight down to PXM.
Boarding:
Boarding was chaotic and began with VIP group. I purchased VIP and boarded first. All boarding is done by stairs at PXM which slowed the process.
Once on board the crew helped passengers find seats and stow bags efficiently.
Service:
An announcement was made only in Spanish about our delay. With my limited Spanish language I gathered it would be a 20-minute delay due to something in Mexico City. No English announcements were made at the airport so I was not sure.
Once in the air the seat belt signed was turned off. Shortly after the crew began the food and drink service.
Announcements were made about the paid food and drink service. Credit cards were accepted for payment.
Trash was collected shortly before landing.
Being a short 1-hour flight no further service was offered.
IFE and power:
No power outlets nor IFE on offered this flight.
WiFi:
No WiFi available on this flight.
Food:
All food items were for purchase on this flight.
I did not purchase any food.
On board menus pictured below for reference.
Drinks:
All drinks were for purchase on this flight.
I did not purchase any drinks.
On board menus pictured below for reference.
Best seats:
Exit rows and front row bulkhead seats have the most room. VIP have a little more room as well. Otherwise they are all the same tight pitch.
Pros:
Cheap fares and good service make this airline a good way to take short trips in Mexico.
The crew was friendly and helpful throughout the flight.
Cons:
Tight pitch and harder seats would be problematic for flights longer than two hours.
Seat backs and overhead bin doors are plastered in advertisements.
Food and drink items were expensive.
Would I fly again?
Yes! For the price and a direct flight I would fly Viva Aerobus again. Certainly a better option multiple hour overnight rough bus rides!
The VIP upgrade was worth the small price increase to get a little more leg room and be one of the first off for my connection to another airline. Otherwise a normal fare is sufficient.
