Silver Airways ATR 72-600 economy class flight review JAX-MSY 3M 95

Elite status: none

Aircraft type:

ATR 72-600

Seat: 5F

JAX-MSY

June 10, 2021

Distance: 514 miles

Padding: 

Padding was thin. Could certainly improve.  Too hard for the flight length. 

Recline:

Recline was decent for a small aircraft at around 3 inches. 

Pitch:

Pitch was average when compared to most legacy USA airlines. Definitely adequate. 

Living space was 28 inches from seat back to seat front. There was 18.25 inches between arm rests. 

I had 3 inches from my knee to the seat in front of me. 

Schedule:

Depart: 11:35 AM

Arrive: 1:05 PM

Scheduled: 2h 30m

Push back: 11:48 AM (13m late)

Touch down: 1:11 PM (6m late)

Arrived at gate 6m later

Actual duration: 2h 29m

Cost:

Paid with: cash

Prices at time of booking: $82.50

Miles: n/a

Cash: $82.50

Payment method reasoning: I don’t chase airline status. Silver Airways does not have a frequent flyer program. 

However, Silver Airways does partner with United Airlines and JetBlue where you can credit paid flights to earn points for each trip. 

Boarding: 

Boarding is done by row number. The front rows board first since boarding is done via the rear door. I was in row 5 and in the first group called! Since the plane is small we boarded from the tarmac. It was orderly. 

Flight crew were very helpful with passengers’ bags and finding seats. Boarding completed early since flight was not full. 

Service: 

Flight crew (2) were friendly and helpful. Since the flight was not full people were allowed to spread out in seats by the crew. 

Captain announced a flight time of 2h 11m. Since this is a prop plane our altitude would only be 20,000 feet!

After seatbelt sign was switched off the crew handed out small bottles of water. Soon after they collected trash. I was offered a second and third bottle which I gladly accepted. 

The crew did come thru several times offering water and trash collection. 

IFE and power:

None on this aircraft. 

WiFi:

None on this aircraft. 

Food: 

No food was offered in flight. Possibly due to pandemic measures still in effect. 

Drinks: 

We were offered a small bottle of water. I had 3 during the flight as they were offered to me by the crew. 

Best seats:

Row 1 and exit rows. 

Pros:

No middle seats in a 2-2 configuration. Friendly crew throughout the flight. Service was good by the small crew. 

Cons: 

No air conditioning until cabin door closes.  Even after the doors closed it was hot for another half hour in summer. Overhead bins are a bit small but expected on smaller aircraft. Seat a bit too hard. 

Would I fly again?

Yes. I would definitely fly again on shorter flights. 2 hours is a bit long for the hardness of the seat. I would fly this route again if significantly cheaper than other options. That said if the price was the same I would choose to connect on a jet aircraft for this route.