Elite status: none
Seat padding was adequate for a longer flight in economy. This aircraft had older thicker seats which are better than the new slimline seats with far less padding.
Recline was average at 4 inches from the upright position. I wouldn’t want this for a flight longer than 4-5 hours maximum.
There were 2.5 inches between my knee and the seat in front of me. The width was an average 17.25 inches between arm rests. The living space was 28 inches from seat back to the seat in front.
January 26, 2020
Distance: 2,139 miles
Scheduled: 4h 24m
Push back: 3:07PM (2 minutes early)
Arrived at gate m later
Actual duration: h m
Paid with: miles
Prices at time of booking:
Miles: 12,500 Virgin Atlantic Miles + $5.60 USD
Cash: $300 USD
Payment method reasoning: I don’t chase airline status.
Boarding was a bit chaotic which seems to be the norm for Delta. No real lines nor signage to speak of. Gate screens rarely updated with which group is boarding.
Once on board the crew did a decent job of keeping the line moving and helping passengers stow baggage and find their seats.
During taxi to the runway I was able to get my IFE reset by the crew as it was not functional when I boarded.
The crew was able to reset my IFE and for several passengers around me having issues. It worked well afterward.
Once in the air onboard service was slightly delayed by some turbulence. About an hour into the flight food and beverage services began.
Later in the flight the crew came around offering water to the passengers from a tray. Several passengers made requests for other drinks and they were served as well.
About and hour before landing the crew did another full drink and snack service. All three services were good and efficient overall.
The crew was quick and efficient with the service and got everyone served quickly. They started with drinks first and food cart followed after. They were less friendly than other Delta crews I have flown with recently.
IFE and power:
Each seat had USB ports and each row had 2 power outlets between the seats in front down by the floor.
Touch screen IFE was in the seatback of each seat. Mine was not functional during the entire flight so I did not get any photos nor could I review it properly.
WiFi was offered on board. Delta offers free messaging app usage over WiFi which was especially nice on this longer flight. Beyond messaging apps paid options were available in 2 levels: browsing and streaming.
WiFi service and price levels are shown below for reference. I did not purchase any paid WiFi service on this flight.
The complimentary food items were cheezits, granola bars, almonds, or Biscoff cookies.
Paid food options were also available for large food items. Photos of the menu are shown below for reference.
I had the cheezits as I had food at the lounge for free beforehand.
Drink options included Coca-cola products, juices, coffee, tea, water, and a full range of alcoholic beverages.
All of the alcoholic beverages were available for purchase at an expensive $8-10 USD each.
I had a Coke and some water.
Bulkhead and exit rows are the best economy seats in this aircraft aside from that any non middle seat that isn’t directly in front of an exit row are best.
I got lucky with an empty middle seat on the long flight which was a big bonus.
Service was good and efficient even though the crew was less friendly the my other recent flights with Delta.
Buggy IFE and annoying loud passengers next to me took away from the experience. The crew did seem less interested in their work than my other recent experiences
Would I fly again?
Yes! Even with the drawbacks of this flight most of the issues could be encountered on any airline. The seat and service were adequate.